Collection of Political Incorrectness

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Sometimes many years pass between having contact with people. So much time passes, in fact, that when your mind’s Rolodex (and yeah, old-style folks like me have a mental Rolodex rather than some slick electronic device or database) hits upon someone from the past, good or bad, it does seem like such a length of time has passed that it is unlikely you will ever talk to them again.

One such person, for me, was a friend/roommate I had in Iceland about 15 years ago. Our lives have moved forward in very different ways, and after about 2004, we did not talk much – a few times between 2004 and 2008. But I moved to Norway and I don’t think we had so much as one conversation after that.

Tonight, he was sitting in the airport in my hometown and rather randomly thought of me after all this time and gave me a call. Nice to catch up, of course, but the point of all this (and this is something I had sort of forgotten about him – this unintentional humor. Not unintentional humor of the Road House variety. Unintentional humor that he is fully in on/understands, i.e. he does something silly, sticks his foot in his mouth and immediately gets that whatever it was was not smart… but he can laugh about it).

During our call, he was sitting in the airport talking loudly, saying, “All the cashiers at the burger place are Asian women. I think they found something more they could do than just work in massage parlors.”

Then there was a pause, and he said in a very serious, matter of fact way, like he was going to change the subject, and say something like, “I learned you have to take a little subway to get to the other terminal.” But instead he deadpanned, “I just learned that I cannot say things like that out loud.”

I burst out laughing so hard and could not stop, imagining the disapproving dirty looks people were giving him for his loud, unintentionally racist commentary. HAHAHAHA. Too much.

Not that racism of any kind is funny – it was imagining the setting – this guy oblivious to everyone around him, saying everything that came to mind – kind of the danger of mobile devices. People tend to forget to censor themselves.

And for kicks…

About other people I have not seen in years – but in this case keep up with on social media – a former colleague recently posted an article, “I Have Dwarfism and It Shouldn’t Be Awkward to Talk About It”. The article delves into the subtle and not so subtle forms of discrimination people with dwarfism may face beyond just that general awkwardness people feel talking about it – or talking to them about it, rather.

Good article, and it brought to mind an unrelated news article I had seen a few days ago. The writer of the article on dwarfism stated, “I often think that it’s a good job the Metropolitan Police don’t operate a policy of ‘size profiling’. If they did, life would be constantly interrupted by being stopped and searched, mistaken for someone else who wasn’t me; they just fitted the description: white, male, and under 4’6”. To be clear: this is not about dwarfs like myself being more likely to commit crime than average height people.”

In the news article I read, a woman asks a gas station clerk for help because her boyfriend (who is outside the store) has terrorized and abused her. How the aforementioned dwarfism article, though, sprang to mind is because it states, “Dean (the gas station attendant) looked out to the car and saw a familiar face. He didn’t know the name, but he knew the man. He says it was Mark Francis Valucus. Valucus is especially distinctive because he is small; 4 feet, 3 inches.”

After reading the dwarfism article, I wondered if the store clerk actually recognized a ‘familiar face’ or, like the guy in the dwarfism article posits, “all people with dwarfism look the same”.

The Changing Workscape: Causing a Commotion, the Misery of the Open Office, Another Reason to Telecommute

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One of the reasons that I feel a desperate need to work from home is the trend almost every corporation has embraced – the open-office landscape. I have been loving (sense the sarcasm!) how managerial types stand up in front of their workforce and announce smugly how much creativity and interaction is enabled by opening up the office and throwing us all into a big fishbowl together. (They say this, smiling, as they shut their private office doors behind them.)

In my last job, a new manager for our team was brought in during a reorganization – he insisted on putting all of us (about ten people) in one big open room. I think every last one of us voiced an objection to this, and he nodded condescendingly, claiming that he understood. Nothing more than a cursory, “Yeah yeah yeah…”. Because ten against one or not, it was, as Patrick Swayze said in the godawful film, Road House, “…my way or the highway.”

No one was happy with the arrangement, particularly because this manager felt like he could play 1970s Nigerian music to inspire the whole room. He would force creative brainstorming sessions that lasted for ages – and most of us had either to concentrate (since I research and write) or to produce (it was a creative department producing the website or print materials). Brainstorming is for some other time. Not the middle of a workday. His ideas to revolutionize the place didn’t work, and he left. But the open office remained until the whole company moved to a new office, which was basically ALL open offices with 100 people on each open floor. (At least in the old office I had started working from home most of the time, and an intern stole my desk in the open-office floorplan, so if I did come to office, I just found an empty space and worked in it.)

In the place I work now, it’s the same sort of thing – an open floorplan. My department’s desks are all right along one of the corridors near where people enter and exit and where there are a bunch of meeting rooms, so there is a lot of conversation, a lot of potential for interruption. And strangely, there are a lot of weird politics around the placement and use of desks. Apparently one desk in our area was “off-limits” because someone senior to the majority of us wanted it. There is a large contingent of people who travel into the global HQ once a week but are in the office physically rather unpredictably, so with space being tight, the company decided to cut the lunch/kitchen area in half and create “hot desks” for these “remote” workers, all of whom seem miffed about not having permanent desks any longer.

For me, it feels like a company should make a move one way or the other. If a company insists on going open-office for the “collaborative boost” it supposedly provides (studies show that it doesn’t), they should be open to greater flexibility overall. Given that the move to open offices is more about corralling more people into a smaller space (thereby saving money), at least let the cattle graze away from “home” – if you really want to save money, also embrace letting them work where they want to work and work where it’s most comfortable and productive for them as much as they want to. If that is in the office, great. If that’s at a coffee shop, great. If that’s at home, as it is for me, even better. As illustrated in my previous articles on remote work, companies adopting this kind of flexibility can save a lot of money on real estate and other associated costs. Be revolutionary – don’t let anyone settle into too much of a pattern. Make your whole open office into hot desks so no one actually has their own “desk” if it is going to be such an issue.

A recent New Yorker article highlights several of the ill-effect of the open-landscape office. The article illustrates University of Calgary research that determined employees placed in an open environment suffered. They felt disrupted, stressed and felt that the environment was “cumbersome”. Instead of being closer, the office workers felt “distant, dissatisfied, and resentful. Productivity fell.””

In essence, an overview of studies about the office environment declared that the talk of “unified corporate mission” that happens with open office structures is largely symbolic and all talk. The reality shows that damage is done. Other than the increased stress and anxiety, the open office – bottom line – comes down to the commotion and noise. This is distracting and also has actual health effects (Cornell University found that office noise led to increased levels of epinephrine, which creates a fight-or-flight responses that causes people to compensate for the stress with ergonomic adjustments, creating more physical strain.