“How can I move to Canada?”: Innocent question, unintended consequences

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It’s been all over the news – the question (or some variation of it): “How can I move to Canada?”  was one of the most searched Google queries during the US primaries’ Super Tuesday events.  At one point, a Google data editor posted to Twitter that this search query had spiked 350%, which eventually hit a 1,500% spike.

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And who could possibly have predicted that this innocent question, borne of the fear, frustration and panic brought on by the possibility of a Donald Trump (or a Ted Cruz!) presidency, would lead to the Canadian government immigration website being overpowered by traffic spikes? I think a lot about these kinds of unintended and unforeseen consequences – fascinating for sociological as much as technical reasons. I have been a frequent visitor to the site myself as a maniacal citizenship collector and lover of Canada (Canadian friends have even named me an honorary Canadian in the past). I have followed the changes in Canadian immigration laws/rules, which turned more conservative and closed during the Harper years. These will probably be revisited under the liberal Justin Trudeau administration. As I visited and revisited the Canadian immigration site, I hated seeing Canada become, well, less Canadian and less aligned with the values that the whole world associates with Canada.

Anyway in all the time and all the years in which I had visited the site, I had never been greeted by this:

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Every day, it seems, another website falls victim to its own success or demand.But in this case, a little-seen (unless you are trying to move to Canada, which is probably a high enough number but doubtfully website-breaking numbers on normal occasions) government website is not necessarily the kind of site you’d expect to be overpowered by stampedes of would-be Canadians. (Get it, Stampede?)

Sure, many government websites are not the most heavily trafficked web spaces, and an unexpected spike is just that – unexpected. Some such issues are quite predictable (referring here to the US government’s Healthcare.gov debacle, which US President Obama called a “well-documented disaster” that nevertheless led to a better government understanding of how to handle technology). And eventually that disaster was fixed. Big, small or somewhere in between, even public sector entities (in fact, sometimes especially public sector entities) are responsible for fairly high-stakes information – public safety, public health, economic data – you get the picture. For that reason, they should always be prepared. Not every flood of traffic is expected, but when it does happen, you hope – and they hope – the site is ready. I mean, uninsured Americans were required to use Healthcare.gov to sign up for insurance. Yeah – how, if they can’t even get into the site? And you’d really hope that when the time comes to escape the Trump demagoguery, Canada and its government websites will be ready for you!

For now, though, in the heat of the Super Tuesday returns, the Canadian immigration website, apparently not ready for the influx of potential immigrants from the US (or at least not ready for their website visits to the Great White North), struggled to keep up with demand, posting the warning pasted above to all its visitors (and today, several days later, the warning is still there).

Now if only anyone had heeded the months of warnings about Trump/Drumpf.

 

 

 

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