mobile phones

Shedding layers part three: Everyone’s gone app shit

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I have not decided yet what item I will cast aside today. I know I will throw out a broken interval timer. I bought a new (identical) one online… but in the absence of the replacement, I found an app that works fine. Not sure why I didn’t think of that before. It must be generational and habitual.

I am not “too old” to think “app first” but am kind of on the cusp of that group of people that doesn’t look for apps or look to technology to solve inconveniences unless they have some connection to technology. That is, people who work in tech or who have a deep personal interest in it. I am a bit of both, but because I had to be dragged kicking and screaming into it back when the 1990s dawned, it still isn’t always my first inclination or response in some situations. Of the people my age or older (with whom I am acquainted, anyway) who have no professional or personal interest in tech, most are pretty lost; many would not understand if I were to tell them, “There’s an app for that.” They would more likely roll their eyes but nevertheless sheepishly-though-defiantly say something defensive like, “God… everyone’s gone app shit!”

Habit-wise, I am still in the habit of finding gadgets. While I very rapidly moved online to do anything and everything that could save time, help me avoid too many trips to stores and offices and help me locate the exact things I want from all over the world (you know, do all the stuff that the internet enables), some things don’t pop into my head immediately. Even though something basic like an interval timer should spring instantly to mind as something with multiple app options available, I clung to a little doodad thing because I already had it. But if I carry my doodad device AND my phone everywhere anyway, does it make sense to carry so much stuff around to perform ALL the tasks I need? No. I will keep the new timer around in case, heaven forbid, I go out and my phone runs out of juice. (I admit to believing heartily in redundancy, even where it’s not absolutely essential. I spent a couple of years working in an air traffic control center, where talk about redundancy was constant. And you’d want it to be, wouldn’t you?)

Shedding layers and moving forward also means adopting new habits, thinking in new ways. Improving even on things that already work well. Streamlining, simplifying. Whatever you want to call it.

User accessibility

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When I read Jose Saramago’s alarmingly disturbing novel, Blindness, a number of years ago (oh, and please do not bother with the film version) – its vividness opened up a whole door to the world that I, as a sighted person, had never considered. Saramago provided an insight into the vast difference between being blind in a sighted world versus a whole world of blindness. How much do the “able” take for granted – whether it is vision, hearing, the ability to have unimpeded access to buildings or public transportation?

Having worked on and off in technology since the late 1990s, I have also been to conferences and events, where there always seems to be one or two people who yell longest and loudest about accessibility. It occurred to me, especially then – before technology was that convenient for everyone – that these activists had to yell that loud to be heard and considered.

While these concerns have been tangential to me, related thoughts about how accessibility affects everyone still come to mind. A close friend in Germany has visual impairments and has often written to me about the modifications and combinations of technology she requires to make her way through the world – but she lives a complete and full life. Most recently, as a part of her career, she has had to travel alone to new cities in different countries, so she is not only faced by the same hurdles of being in a foreign country that all newcomers to new places are, she has to navigate them with impaired sight. Technological advances have made this so much easier. Her recent travels to Stockholm, in fact, were particularly aided and enhanced by modern mapping technology, which she could – like all of us – access from her mobile phone. But many of the accessibility features that are convenient to us are essential to her.

Wired.co.uk’s junior writer, Katie Collins, discussed these very same issues in a recent article on navigating the London Underground with visual impairments:

“The London Underground can be a hostile environment at the best of times. If you have a visual impairment, though, it can be even more brutal.”

The article highlights the Wayfindr app, which of course is just one solution/aid for the visually impaired. Collins experienced traveling through London with a simulated visual impairment. Her article, in addition to pointing out vital aspects of the journey that travelers might otherwise take for granted given the use of all of their senses, explains how this app works (or can potentially work when and if it expands) to give the visually impaired traveler a sense of security and independence. As Collins rode the tube to the Ustwo design office (Ustwo created the Wayfindr app), she had people surrounding her – and stated that she would not have felt comfortable without them. Did the Wayfindr app give her the independence she hoped it would?

There’s a long way to go and so much potential – both for this and other apps like it. I complain a lot about the intrusiveness of technology, but in many cases, like this, it is tangibly improving people’s lives and increasing their mobility.

With the app delivering audio instructions and vibrating signals in this trial run, Collins did achieve greater independence – it was, she reported, the first time in the day’s journey that she felt comfortable on her own.