Lovesick – Layers and processes

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I have a lot of work to do – a prioritized, organized to-do list but cannot seem to focus clearly because I am feeling a bit like a lovesick teenager. I have never really gone through such a thing before – certainly not in this way. It’s belated, arriving only in my middle-aged life, when I find myself much more sentimental than I was in my youth.

The nice thing about it, despite its obvious distractions, is that it is simple. I can’t control it, can’t plan it – can’t do anything except give in to it.

Its simplicity is the exact opposite of the corporate world. Almost every day, new layers and processes are added to already convoluted layers and processes – none of which are useful or mean anything or help anyone. I am convinced that people spend so much time creating these processes, endeavors, initiatives, efforts, workshops, sessions, meetings, summits and whatever else to convince themselves that what they are doing is much more complicated than it really is. It also masks the considerable overlap in job functions – so many people are present creating and then following nebulous “processes”, completely sure they are contributing – and more importantly – busy. And that’s what counts – look and feel busy.

The only similarity with the lovesick thing is that the addition of these processes and layers is completely out of my (your, our) control. Every time a new “thing” is introduced, I find myself shaking my head, sarcastically muttering under my breath, “Oh yes, more processes and layers of management – that’s always better.”

Freelance machine: I will never be a specialist

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Many times people have asked me why I never pursued a PhD in anything. I have given it some thought, and I realized that I am an MA-level kind of woman. That is about the extent of expertise that I can undertake myself. For most of my adult life, I have been enrolled in higher education pursuits – because I was interested enough to learn formally but not interested enough to get too deeply into all the subjects.

My work in many ways has been the same thing. I stick with one profession (communications/writing/content) but never with one topic. I like to dig deeply – but temporarily – into in-depth subjects. I actually have to learn fast, absorb a lot of new and diverse information and act on it. Get in, become an overnight amateur expert, get out. This is how and why I switch industries periodically. It is also why I was drawn to freelancing and self-employment after I did not really need to do it anymore. The more subjects and topics the brain accumulates, the more of a jack-of-all-trades one becomes, the easier it is to get bored – or at least want to branch out all the time.

It is for this reason that I realize I will never be a specialist. At least not in the sense that I would likely become a doctor of anything. I can be a specialist without being a specialist. I don’t want to get too bogged down in a specialization. There are individuals who know everything about their field of expertise, and we need those people. I am just not one of them.

My political platform: Bringing back capes, gloves, postage stamps, anti-hypocrisy and flexible work options!

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It’s another one of those random days where random thoughts are weaseling their way into my brain too fast to keep track of them.

I’m not sorry we loved, but I hope I didn’t keep you too long.

First of all, I overthink. All the time. All weekend in between working and then taking breaks from that work to do other work, I was beating myself up over the realization that it is always just when you ease into a comfort level, feeling like you can let your guard down, that you are at your most vulnerable, a victim to be gutted. You know, gutted and chopped into pieces, not unlike a poor, hapless young giraffe minding his own business in a Copenhagen zoo (and see below). Trust me.

In other news (or non-news), what the hell is wrong with Fox News and other conservative talking heads? I cannot come up with words – nothing that has not already been said. They have started blabbing about how free healthcare disincentivizes working. Who says it best? Why, Jon Stewart, of course!

http://www.thedailyshow.com/watch/thu-february-6-2014/terror-on-bulls–t-mountain

Writing (oh so seamless the segue) about disincentives to work and purported laziness, I was heartened to see a series of articles from Virgin on the future of flexwork (Richard Branson is a big supporter of flexible work solutions). Three cheers! It’s one thing for me to bang my own pots and pans on the subject of flexible, remote and virtual work (only I hear the ceaseless clanging – and maybe a handful of other folks who happen upon this blog). It is another thing entirely when someone as respected and well-known as Richard Branson puts his weight behind this flexibility.

The website covers different aspects of flexible work – which can include remote work, shared locations, next-gen workspaces and enabling “intrapreneurship”. Be still my heart.

Of course, another aspect of flexible work, as I have learned since the dawn of my professional life, is doing the most flexible kind of work there is (and that means you will get a lot of flexibility but you are going to have to be equally flexible in kind – and sometimes to your own detriment): freelancing. I find these days that when I apply for jobs that are not ideal for me but my skill set matches some other need a company has, I get calls on occasion offering me freelance projects, and I cannot complain.

On a slightly tangential note, I will never get used to how potential employers in Scandinavia, in formal interview settings, often use the word “shit” in interview conversation. This must be a failure to understand that “shit” is not quite the casual profanity that they imagine it to be. (It makes me laugh.)

As for the music and magic of hypocrisy, who embodies it better than my favorite punching bag, Marissa Mayer of Yahoo! disaster fame? The Virgin remote work segment highlights the hypocrisy and head-scratching quality of Mayer’s decision to end distance-work options for her employees (“How odd that the head of a tech company that provides online communication tools doesn’t see the irony in that statement?”). Mayer has become the lightning rod for this issue, really. One article I read questioned the fairness of piling all the blame on Mayer when other large corporations scaled back or eliminated their distance work options at the same time (e.g. Best Buy). The hypocrisy of it – the real rub – is precisely what the Virgin article on supporting remote work points out – a tech company supposedly at the forefront (or wanting to believe it is still at the forefront) of innovation and online communication is taking the workplace back to horse-and-buggy days when most of the tech world is, I don’t know, driving a Tesla or taking a high-speed train.

Another nod to hypocrisy, even if not an entirely matching overlap, is the recent decision of a zoo in Copenhagen, Denmark to kill a perfectly healthy young giraffe in its care and feed it to the zoo’s lions. I posted something about this on my Facebook wall, which sparked an immediate argument between two people who are strangers across the world from each other. One argued that those of us who were lamenting the giraffe’s senseless death were hypocrites who cannot handle how nature works when it’s shown to us with transparency. While I can appreciate the argument on its surface, the bottom line is – this happened in a ZOO, not the wild. This took place, apparently, in front of zoo visitors (the killing and the feeding pieces to lions). Yeah, if a family went on safari somewhere or were out in the wild, maybe “nature” and its transparency would be expected. In the zoo? Not so much. The zoo has defended its decision and now is paying an unfortunate price (I saw on the news that the zoo’s employees are receiving death threats now).

Back to the flexwork thing – all the articles come down to one thing: trust. Flexwork is possible when you have trust and no need to micromanage. You would also think we could trust a zoo not to kill a juvenile giraffe, and maybe once upon a time, people would have thought Marissa Mayer would not take a giant tech company back to Little House on the Prairie.

Forms of corporate suicide

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There is the literal idea of the corporate suicide, such as the spate of suicides at Orange and Renault in France, with Renault even anticipating and preparing for more suicides post-industrial espionage scandal. Or more recent exec suicides in Switzerland. What motivates or drives employees in the corporate world to this place of final despair?

There is the figurative idea of corporate suicide – what kinds of things can one do to commit his/her own form of corporate suicide? Something that causes one to fall out of favor?

It is too surface level and too far outside of everything to fictionalize, really. I skim the surface of my own life lived in the corporate world – wandering like a zombie through the halls teeming with those inoculated against reality by the shakedown of corporate life and language. I remain with calm, collected surface, never disrupted, but screaming underneath. I am reflecting on the painstaking choice of words reserved only for writers who have all day to think and no sales to make, no “value proposition” to introduce to shareholders and stakeholders.

But what about the non-corporate environment? The working world with production schedules to meet? That environment is equally tired, painful – fraught with the dangers of unaccomplished and dissatisfied late-20s to early-60s women all introduced too early to middle-age and its indignities, particularly for women. Rote, miserable work in production industries, visiting the “smoke shack” for smoke breaks, some with long coiling hairs growing from the face. Some incompetence. Some absenteeism until enough “occurrences” have accumulated to get them fired. Yes, even a legitimate illness is counted as an “occurrence”. Even in this environment, a lot of corporate bullshit language trickles down although the “troops” suffer less of it – subjected only in quarterly company-wide meetings to the talk of it. But where is the walk of it?

 

The changing workscape: Would you want to work there?

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In a million years I would not consider working somewhere like Yahoo! now. Not that I would have anyway (never mind that they might not be remotely interested in me). After the very public, very controversial take-back of work-at-home privileges leveled by Yahoo! CEO Marissa Mayer, the idea of working somewhere like that feels backwards. For a forward-looking technology company, albeit with its own strong opinions on what will help them to innovate again (but seriously, is Yahoo! ever really going to be considered as within the innovation vanguard again?), taking such a polarizing action (polarizing both internal employees and talent in the ultra-competitive and shorthanded tech sector and the general public – or at least interested parties in the tech industry), while garnering some attention (mostly negative*), does not really strike me as a place any forward-thinking, innovation-minded employee would strive to be. Not just because they might want to work at home – that slap in the face is the tip of the iceberg – but because the one-size-fits-all and iron fist of “this is how it is” approach doesn’t endear anyone to any workplace.

Some companies have quiet policies discouraging remote work, while others don’t make a “policy” but give managers the authority and autonomy to assess the individual situation and employee as to how best to handle remote work. A blanket answer rarely works for anything, so why it would work in a situation where work styles are so clearly different is beyond me. (I am an introvert and it explains a lot about my passion and agitating for remote work options.) It might be too early to render a verdict, but I don’t see anything revolutionary or interesting coming from Yahoo! since Mayer’s decision to forbid virtual work. Not all publicity is good publicity.

In an unrelated matter, I just thought of how the CEO of a company I worked for saying, “Congratulations” to me when he saw a big table of cakes I had made. But should he not have congratulated himself – he’s the one who gets to eat the cookies!?

*For those times when there is nothing to be but negativ(e)…

The Changing Workscape: The Problem of Presenteeism & Baking Bounty

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I often joke about the “always-on” nature of the American professional. The work ethic is baked into the American psyche to the point that most Americans have trouble going on vacation without checking their email (what little vacation Americans get). It is not always so much that an American cannot stop working as it is that Americans feel less stress and enjoy the vacation more if they track what is going on in their absence, even if they don’t take action on anything during the vacation.

The Nordic work ethic, on the other hand, is just about the polar opposite. Vacation is serious and no interruption will be tolerated. In most cases. At least this is how it has been in most of my Scandinavian work experiences. While I will never be able to turn off the American worker bee inside me, I support the sentiment of separating work from vacation and time off, and thus am surprised and not pleased when I encounter Nordic corporate exception.

In managerial roles, people need to lead by example. I have of late encountered a lot of people who are taking work home, proudly announcing that they are up late at night answering emails and get up early to get two or three hours (!) of quiet time to work before they actually come to the office. The problem with this is not so much that managers are working at all hours, which is their prerogative, but that they are placing these kinds of expectations on others. I would call this a problem of “presenteeism”. You can be too present. Being present and working at all hours of day and night – and showing everyone that you are working – a manager is creating an environment that makes his/her entire team feel as though he is not doing enough if s/he is not working as much as the manager is, especially when this workaholic enthusiasm is overflowing. Nothing wrong with doing your job and loving it- but maybe some of the sending emails in the middle of the night could be curtailed.

Personally, I find this more troublesome when a workplace is particularly inflexible otherwise. With the way the workplace is changing, I would expect something different.

I have spent almost 15 years freelancing and working remotely. As the new century dawned and I took up residence in a new country, I had to adapt to a lot of new things – and part of that was finding a professional niche for myself. It also seemed like the dawn of a new era that would enable remote/virtual work, particularly in fields like mine (content development, writing, editing). To varying degrees, things have been moving in that direction, depending on the industry I worked in. Obviously the home office let me be the ever-present, never-present workaholic. That is, I have been available to work 24/7 without ever being present in an office. I have always been a happy American-style worker, and my home office is the most productive environment for me. As my regular, full-time jobs took the direction of allowing me to work primarily from home, I have realized that this is the only way for me to work.

The trick now will be to find the place that acknowledges my home as my office and will let me turn up in a real office on occasion, car loaded with hundreds and hundreds of cookies.

Send me a sign/leads – and cookies can be yours. Seriously – give me a lead, and I will give you cookies.

Courtesy of the Marketing is Your Friend Coalition

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