The Changing Workscape: Working the Flexible Way

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Study after study, survey after survey, all the research shows that professional workers are willing to forgo a lot, particularly in terms of pay/compensation, in exchange for a flexible work situation.

Many companies offer flexible work arrangements – however slowly (and it is slow, almost imperceptible, according to the Families and Work Institute’s (FWI) 2012 National Study of Employers Report, which states that less than three percent of salaried employees work mainly from home while 90 percent of job seekers state that “flexibility” is one of the most important factors in their search), the trend is moving in that direction. This is not true across the board, of course, and probably depends quite a lot on the company, the particular job and all kinds of internal factors. Many companies allow employees to negotiate flexible hours or work-at-home days, particularly once they have worked in a company for long enough to prove their worth and responsibility. I have seen this work in my favour in most of my professional situations, especially working in Scandinavia. FWI data may support the idea that the job market and its employers are not bending over backwards to offer flexible options to employees, but I’d argue that – so far – it is simply not something that has been accepted en masse or as de rigueur. Flexible arrangements are often negotiated today on an individual level – but eventually we will hopefully see companies begin to embrace the demand for flexibility – the talent out there is hungry for it.

A Today.com article cites a 2012 Mom Corps survey that explains that almost half of working adults would choose a lower salary/pay cut in order to gain more flexibility. Just over 50 percent went so far as to state that they would consider starting their own businesses to facilitate the kind of freedom and flexibility they value.

Over on the Officevibe website, there’s an article discussing the top ten reasons why a company’s employee engagement program will fail – high atop the list is the “lack of focus on intrinsic motivation”. This aligns with the idea that employees are motivated from within by factors that are often much more complex – and possibly easier to work with – than money. Virtually every study or article will highlight that monetary compensation is important – but it is not what gets most professional and creative people out of bed in the morning. (Needless to say this article has a lot of good points about what hinders employee engagement.)

The findings are further echoed by the Chartered Institute of Personnel Development and its study in 2012, as reported, for example, in the Financial Times and The American Interest blog: flexible work arrangements were the number one employee priority.

And while it’s clear that employees are asking for flexwork and would benefit from it, there is also a very clear business case for it – employee happiness and satisfaction leading to employee retention, higher productivity and being able to choose and keep the cream of the crop in terms of employee talent. A 2012 Forbes article champions these same employee morale-building-and-boosting principles but points out that allowing for flexibility is not technically a benefit the company offers to employees because it actually costs no money and can end up saving the company money – directly and indirectly.

With surveys, data and studies that go back for years showing both the tangible benefits and the demand for flexwork, I struggle still to understand why adoption has been so slow in the real world.